FAQ'S
Our FAQ section is designed to help you quickly find answers to common questions about our products, orders, shipping, payments, and services. If you need further assistance, our support team is always ready to help.
Frequently Asked Questions.
“Duty Free” refers to items that can be purchased when crossing national borders. These items are free of taxes and duties and thus generally much cheaper than at regular stores. Duty free items are for export only and must be taken out of the country.
Yes, anyone shopping at West Coast Duty Free must cross the border into the United States. Please check out the allowances section for the amount you may purchase Duty & Tax Free.
Yes, anything bought in our store can be taken with you and used on your trip to the United States. Those items can also be brought back with you as part of your duty free exemption.
They are both looking for great deals and know where to find them. Purchases to bring home can be bought at West Coast Duty Free and will be treated exactly the same as purchases made in a U.S. department store, however our prices do not have duty & taxes added.
Yes, Nexus cardholders are permitted to shop duty free as long as they adhere strictly to duty free exemptions. We welcome all Nexus cardholders to use our direct Nexus lane and priority parking and exit.
Although your duty free allowance is 1 litre per adult, additional liquor can be taken at great savings, as duties & taxes are very minimal.
West Coast Duty Free carries a great selection of designer fragrances. We also feature cosmetics and skincare from Lancome, Shiseido, Clarins, Christian Dior, Estee Lauder, & Clinique.
